Survey Software What Are Image Surveys (Benefits & How to Create Them)Surveys are an essential tool for collecting customer feedback, but let’s be honest—traditional surveys can…BhargaviFebruary 20, 2025
Survey Software How to Improve Survey Response Rates: Detailed GuideCustomers are what drives businesses – their experiences, preferences, and opinions shape how brands evolve…BhargaviFebruary 18, 2025
Customer Effort Score How to Reduce Customer Effort Score & Improve CX?What is customer effort score? CES stands for Customer Effort Score. It is a customer…BhargaviFebruary 11, 2025
Survey Software What are SMS Surveys (with benefits, examples, & best practices)What are SMS surveys? SMS surveys are surveys sent via SMS (Short Messaging Service) to…BhargaviFebruary 3, 2025
Email Surveys What are Email Surveys (Pros, Use Cases, and Best Tips)What are email surveys? An email survey is a highly effective method used to gather…BhargaviJanuary 29, 2025
QR Code Survey App Guide to QR Code Surveys: Benefits, examples, and best practicesQR codes are everywhere – these black and white codes have become an integral part…BhargaviJanuary 27, 2025
Customer Experience What is Customer Experience and its ImportanceCustomers are undoubtedly the top priority of any business, and their satisfaction is as vital…BhargaviJanuary 23, 2025
CSATNPS NPS® vs. CSAT: Which Customer Experience Metric is BestWe all know that the best way to know what customers are thinking is to…BhargaviJanuary 20, 2025
NPS What is Net Promoter Score® (NPS®) and Why is it ImportantBehind everything a business does, customers remain the focal point. Why? Because every product they…BhargaviJanuary 16, 2025
CSAT What is CSAT and How to Measure it?Customers are an important asset to businesses, as everything they do revolves around consumers. Did…BhargaviJanuary 10, 2025