Surveys conducted by governments, like census, identifying the child mortality rates, economic status of a community, etc. play an inevitable role towards helping the public sector prioritize their requirements. Government agencies…
If you wish to stand apart in competition, a unique and exclusive customer experience is a proven method. This statement finds its sound footage in retail because here customer experience…
Companies have been losing almost $1.6 trillion per annum because of customer churn. Also, the study from Forrester states, it costs 5 times as much to acquire new customers than…
There must be a common point of intersection between the physical and digital worlds to enable exceptional in-store experiences for the next generation. QR codes or ‘quick response codes can…
Customer experience is of the highest priority today. Measuring customer experience through software has found maximum predominance with businesses today. Whether you use the customer experience software or several modes of the…
Do you manage a real estate agency or are you a property management agency? If you are and if you want to know exactly how your customers feel, a good feedback survey could come to your…
Just like feedback helps learners track and monitor their performance ensuring they are in the right path of and focused to their goals, feedback is also a valuable tool for…
‘If you want quality to be the soul of everything in your healthcare unit, you must understand from a patient’s perspective.’ If you are a hospitality healthcare organization, you need…
“We all need people who give us feedback. That’s how we improve.” — Bill Gates Student – the word in itself is a huge promise to society. It’s the dream of…
Make a lasting impact on patient feedback experience and drive home excellent employee engagement. The pandemic called COVID has actually shown a different aspect of humanity and godhood to us….
“We see our customers as invited guests to a party, and we are the hosts. It is our job every day to make every important aspect of the customer experience…
Online surveys have become very popular amongst businesses to get a comprehensive insight into their customers’ minds. While these surveys serve the purpose of providing agencies with the essential information…