Just like feedback helps learners track and monitor their performance ensuring they are in the right path of and focused to their goals, feedback is also a valuable tool for…
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‘If you want quality to be the soul of everything in your healthcare unit, you must understand from a patient’s perspective.’ If you are a hospitality healthcare organization, you need…
“We all need people who give us feedback. That’s how we improve.” — Bill Gates Student – the word in itself is a huge promise to society. It’s the dream of…
Make a lasting impact on patient feedback experience and drive home excellent employee engagement. The pandemic called COVID has actually shown a different aspect of humanity and godhood to us….
“We see our customers as invited guests to a party, and we are the hosts. It is our job every day to make every important aspect of the customer experience…
Online surveys have become very popular amongst businesses to get a comprehensive insight into their customers’ minds. While these surveys serve the purpose of providing agencies with the essential information…
“Get closer than ever to your customers. So close that you tell them what they need well before they realize it themselves.” – Steve Jobs Customer experience has reigned supreme…
“What’s best for your customers is best for your business” – These words have stood the test of time and have proven to be the most effective advice for businesses…
Financial institutions and banks across the globe have shown a record growth in their investments in developing their own mobile applications. The industry alone has 30% more applications than other…
What Is Patient Satisfaction? Patient satisfaction can be defined as a factor indicative of the quality of treatment that a patient receives in a medical facility. Also, it is determinative…
What Is Customer Churn? Loss in the number of customers or clients is known as customer attrition or customer churn. Customer churn analysis helps companies realize what percent of people…
Keeping a pulse on the customers to achieve success in business has become the order of the day. However, with the advent of technology, you no longer must wait for…
