Customer engagement and conversions are deeply connected to each other, but building a loyal customer…
Sujata KushwahaOctober 20, 2022
As per a study by Harvard Business Review, people who have set goals in their…
Sujata KushwahaJuly 12, 2022
The yesteryears of our grandparents had customer satisfaction measurement through gestures and talks. The customers…
Chanakya KyathamSeptember 7, 2021
Multiple factors add to the success and downfall of a business. And the most important…
Chanakya KyathamAugust 20, 2020
Hotels and restaurants are nothing without their valuable guests. Hence, it is very important to…
Chanakya KyathamMarch 23, 2020
Do you know what your customers feel about your company’s products or services? How can…
Chanakya KyathamMarch 18, 2020
Importance of Customer Satisfaction Surveys All organizations know that consumer satisfaction is an important asset.…
Chanakya KyathamDecember 4, 2019
Customer satisfaction is a measurement that quantifies the degree to which a customer is contented…
Chanakya KyathamNovember 19, 2019
Emotion: A Key to Measure Customer Loyalty and Customer Satisfaction Emotions play a key role…
Chanakya KyathamAugust 17, 2019
