Top 10 Qualtrics Alternatives & Competitors [Free & Paid]

Qualtrics is one of the leading brands in customer experience management platforms. Of all the survey software available, Qualtrics is the most popular one.

To quickly build an introductory survey, you only need versatile features like eye-catching question types, the ability to schedule surveys, survey reminders, and extensive analytics tools; all of which can be obtained from Qualtrics.

However, Qualtrics is more expensive for small and medium-sized organizations. This platform also has restricted some features for survey collaboration. Therefore, if your company is small or medium-sized, you may want to look at more reasonably priced Qualtrics alternatives.

This blog helps you by providing the top 10 Qualtrics alternatives that will work as solutions for your business. But before proceeding with Qualtrics alternatives, knowing why you need it is essential.

Why Do You Need Qualtrics Alternatives?

Qualtrics leads the survey industry without a doubt. Its extensive survey analysis, user-friendly and adaptable interface, engaging question formats, and other features are the reasons why professionals trust Qualtrics.   

Nevertheless, Qualtrics have their own set of drawbacks, such as:  

• The platform is a bit overpriced.  

• It does not allow flexible collaboration features.  

• Despite the thorough analysis provided by the Qualtrics survey, it can easily become too complicated and intimidating.  

Top 10 Qualtrics Alternatives   

While many tools on the market are worthy of Qualtrics competitors or alternatives. The following are some of the best options you might consider:  

1. piHappiness  

To gauge and improve customer happiness, piHappiness is a platform for managing experiences and collecting customer feedback. Surveys conducted in real-time using tablets or mobile devices give businesses insights into their customers’ experiences.  

Using data-driven decision-making and tracking customer satisfaction measures, the platform assists businesses in enhancing the quality of their services.  

Key features:  

• Real-time feedback collection: enables companies to get customer feedback immediately following a service or interaction with the customer.   

• Analytics and reporting: Provides thorough data and dashboards that let companies track changes in customer satisfaction over time and pinpoint areas needing development.   

• Customizable surveys: Offer a range of alternatives for creating surveys that are suited to particular business requirements, emphasizing the collection of insights that can be used.  
• Sentiment analysis: This technique helps businesses understand how customers feel about their experiences by using analytics to measure customer sentiment and emotions.  
• Multi-channel feedback: Gathers input via various channels, including websites, mobile apps, and tablets.

2. ProProfs Survey Maker  

Among survey tools, ProProfs Survey Maker is well-known. You can use it to have access to over 100,000 survey templates. You may conduct a survey in minutes, ranging from an NPS survey to a customer satisfaction survey. You can also add logos and photos using the drag-and-drop feature.  

Important features:  

• Can conduct an endless number of surveys with a “free plan” as well as a “business plan”.   

• You can choose from twenty questions, such as multiple-choice and net promoter score questions.   

• With the help of the advanced reporting feature, you may examine the survey results graphically.   

• You can share your survey with team members through collaboration.   

• There are many ways to share the poll, including via email, social media, links, and more.  
• Simple connectivity with outside tools such as Zendesk, Freshdesk, MailChimp, etc.

3. Google Surveys  

Google Surveys is another Qualtrics alternative that might help you quickly design and publish a simple survey. With Google Surveys, you can either gather anonymous survey data or get the email addresses of survey participants for use in future campaigns.  

Important features:  

• With an easy-to-use drag-and-drop editor, you may create your survey.   

• You can include images and videos in your surveys.   

• You can also distribute your surveys to your intended audience using social media, email, links, website embedding, and other channels.  
• It has a simple feature for survey attachments in Google Docs and other Google apps.

4. Qualaroo  

Qualaroo is a tenfold more effective feedback-collecting tool. Unlike Qualtrics, it lets you get real-time feedback while visitors are on your website.  

Important features:  

• With the Qualaroo nudge function, you can use advanced customer targeting to offer the appropriate questions to the proper group of visitors.   

• Your survey questions can be displayed on various digital channels, including websites, mobile apps, and other platforms.   

• It has sentiment analysis driven by AI to find the attitudes and sentiments of your customers.   
• You can connect with over ten tools, including Slack, HubSpot, and Google Analytics.

5. Zoho Survey  

Choose Zoho Survey if you’re looking for a Qualtrics alternative that satisfies all of your fundamental survey needs. This application’s most outstanding feature is its easy interaction with other Zoho products, such as Zoho Social, CRM, and more.  

Key features:  

• You can select more than 30 different question types, including matrix and rating scale questions.  

• Moreover, rewording a follow-up question using piping in response to survey answers is an added feature of this platform.   

• Zoho Survey allows you to create translations for your survey into different languages, including Portuguese, Japanese, French, and many more.  

• Using the auto-fill option lets you quickly gather your survey respondents’ information from prior campaigns.   
• You can distribute your survey using email, social media sharing, QR codes, site links, and other methods.

6. QuestionPro  

QuestionPro offers several features for any business, including over thirty different question formats and straightforward surveys.  

Important features:  

• More than 350 survey templates are available, spanning from academic to market research surveys.   

• Can make surveys that are multilingual languages.   

• You can purchase new members, focus on groups, integrate your survey with panels, and more.  
• It has versatile logic types, skip logic, text piping, and randomization.

7. Typeform  

Typeform facilitates the creation of creative and interactive surveys. To access a free plan for your personal or commercial use, sign up using your email address.  

Key features:  

• It has a lovely built-in video library and custom templates.  

• You can access a range of tests, surveys, and form templates.   

• You can get the help of this tool to improve survey response rates and design interactive questionnaires.   
• The feature easily integrates your surveys with Google Sheets, Slack, MailChimp, and other platforms.

8. Wufoo  

Wufoo is an online form builder that facilitates the creation of personalized HTML forms. You don’t need any coding knowledge to create and implement this Qualtrics alternative for feedback forms.  

Significant features:  

• Workflows may be readily automated and can be integrated with CRM and other marketing platforms.   

• With the help of a drag-and-drop form builder, you can build forms quickly and easily. To make your survey more unique, you can incorporate your own logo.   

• Can export your survey data to spreadsheets in just a few minutes.  

• You can utilize a secure link to receive payments.   
• You can also connect with more than a thousand native tools.

9. Formstack  

Without any coding experience, you can develop and implement a fantastic form using Formstack. You can test out this platform for free for a few days, during which time you can assess its features and choose whether to sign up for a specific plan.  

Significant features:  

• You can easily edit the provided templates to make forms optimized for mobile devices. 

• URLs or HTML code make it possible to import outdated forms easily.   
• By capturing information submitted in part, you can increase form conversion.

10. Alchemer  

Alchemer primarily collects valuable and actionable feedback from the target audience and builds a new customer experience. Moreover, you may test out the fundamental Alchemer features with a free trial before choosing an appropriate subscription.  

Key features:  

• You can browse various survey templates, such as customer satisfaction and net promoter score surveys.   

• To make your survey more individualized, consider using interesting poll scheduling.  

• You can also develop surveys using the pre-established list of inquiries.   

• For your company, you can prepare comprehensive survey comparison reports.  

Takeaway  

Indeed, many options are available regarding the best alternatives for Qualtrics. That decision ultimately comes down to your specific goals. These may be as basic as designing user-friendly survey forms for employees or customers, or they could be as complex as performing a text analysis of your input with extreme accuracy.  

Thus, this blog will help you understand the fundamental distinctions between each solution and determine which is ideal for your company.