Let’s be honest—finding the right feedback tool can feel like shopping for a phone charger in a giant electronics store. Everything kind of does the same thing… but not really. If you have been using QuestionPro and you are starting to wonder if there is something better out there—something easier, smarter, or just more fun to use—you are at the right place.
The truth is, there are tons of survey and feedback tools out there now, and each one brings its own flavor. Some are built for beautiful design, others for powerful targeting. Some go deep into AI and sentiment analysis, while others just make it really easy to ask the right questions at the right time.
In this blog, we have listed 10 of the best QuestionPro alternatives—tools that can meet different needs, budgets, and use cases.
Top 10 Best QuestionPro Alternatives & Competitors
Let’s have a quick look at the top QuestionPro alternatives & competitors:
- piHappiness
- SurveySparrow
- Microsoft Forms
- Typeform
- Delighted
- Survicate
- Lucidya
- Qualtrics
- Medallia
- Qualaroo
piHappiness – Best all-in-one customer experience platform
If you are in search of a complete QuestionPro alternative that helps you collect, analyze, and act on customer feedback—all in one place—piHappiness checks all the boxes. It is a user-friendly CX platform that you can use to create, customize, and distribute surveys across multiple platforms.
It is designed to streamline feedback across locations, services, and teams, making it a great fit for businesses that want to measure customer satisfaction at every level. From creating multilingual surveys to tracking NPS, CSAT, and CES metrics, the platform has everything you need to stay in tune with your customers.
You can trigger automated case management based on responses, understand the sentiments behind customer feedback, view easy-to-understand reports, and even monitor online reviews across various platforms.
Pros:
- Easy-to-use, customizable survey workflows
- Works across multiple feedback channels
- Built-in case management and reporting
- Easily set up organizational hierarchies
Cons:
- Limited templates in the free plan
SurveySparrow – Best for conversational surveys
SurveySparrow brings a refreshing twist to surveys by making them feel more like conversations than static forms. It is one of the most engaging alternatives to QuestionPro, especially for teams that care about user experience and design. The interface is slick, and surveys can be embedded across various channels including email, SMS, and web.
The real charm of this platform is its chat-like interface and recurring survey automation. If you are running feedback campaigns or employee engagement programs, this tool can help you build stronger relationships through interactive responses.
Pros:
- Beautiful, conversational UI
- Supports recurring and NPS surveys
- Offers automation and audience management
- Easy integration with tools like Slack, HubSpot, and Zapier
Cons:
- Limited advanced analytics for complex enterprise needs
- Some features are accessible only in higher-tier plans
Microsoft Forms – Best for beginners
Microsoft Forms is a no-fuss solution that is perfect for beginners, small teams, and anyone in the Microsoft ecosystem. It is simple, quick to set up, and directly integrates with Excel and Teams. While it doesn’t offer the depth of QuestionPro, it is still a reliable alternative for basic data collection, especially in educational and internal business contexts.
Even though it is not the flashiest option on this list, Microsoft Forms is efficient and straightforward. If you are already using Microsoft 365, you might not even need to sign up for anything new.
Pros:
- Extremely easy to use
- Seamless integration with Microsoft 365 tools
- Great for simple feedback, quizzes, and polls
Cons:
- Limited customization and branding options
- Not suited for complex survey logic or analytics
Typeform – Best for visually appealing forms
Typeform is a design lover’s dream when it comes to forms and surveys. If you want your survey to look and feel delightful, this is one of the best QuestionPro competitors. With a one-question-at-a-time approach and clean UI, Typeform helps you boost completion rates by making surveys more engaging and interactive.
It is ideal for marketers, product teams, and designers who want data collection to match their brand’s aesthetic. In addition to that, it supports conditional logic and integrations with tools like Google Sheets, Mailchimp, and Zapier.
Pros:
- Stunning, user-friendly interface
- Great for lead generation and product feedback
- Custom themes and branding support
Cons:
- Can get pricey as you scale
- Not ideal for detailed data analysis or enterprise-grade need
Delighted – Best for industry-standard surveys
Delighted is a straightforward, powerful platform that makes it easy to capture customer sentiment using industry-standard metrics like NPS, CSAT, and CES. If you are looking for a QuestionPro alternative that is minimal, fast, and gets straight to the point, Delighted is worth checking out.
It is especially popular among mid-sized businesses and enterprise teams that want to get feedback up and running without a long setup process. This platform integrates easily with popular platforms like Slack, Salesforce, and Zendesk, and offers real-time dashboards that are easy to digest. Delighted might not be packed with advanced survey logic, but what it does, it does really well.
Pros:
- Simple, beautiful, and clean UI
- Extremely easy to deploy and use
- Built around core CX metrics (NPS, CSAT, etc.)
- Integrates with CRMs and support tools
Cons:
- Limited survey customization options
- Not suited for complex multi-question surveys
Survicate – Best for targeted feedback & integration
Survicate is the best choice when it comes to collecting feedback at key moments in the customer journey. Whether it’s website visitors, app users, or email subscribers, Survicate helps you ask questions in-context—right when it matters. It’s a smart QuestionPro alternative if you care about targeting, segmentation, and tight integrations with marketing or product tools.
You can trigger surveys based on user behavior, and the platform supports dozens of integrations including Intercom, HubSpot, and Google Analytics. This platform is the perfect choice for product teams, SaaS businesses, and marketers looking for actionable feedback.
Pros:
- Powerful targeting and segmentation features
- Easy setup for website, mobile, and email surveys
- Great set of integrations with marketing and product tools
Cons:
- UI can feel overwhelming at first
- Free plan is quite limited in features
Lucidya – Best AI CX platform
Lucidya is a solid QuestionPro alternative if you are interested in gathering AI-powered customer experience analytics. It goes beyond traditional surveys by using AI to analyze customer conversations across social media, email, chat, and more. This is great for brands that want to understand customer sentiment at scale—without relying only on direct survey responses.
What sets Lucidya apart is its multilingual capabilities and real-time dashboards. If you are a customer-centric business operating in multiple regions, Lucidya is a good choice as it sets an edge with its regional language support and advanced sentiment analysis.
Pros:
- AI-driven sentiment and voice-of-customer analysis
- Tracks customer conversations across multiple channels
- Strong in Arabic language support and regional markets
- Real-time dashboards and trend detection
Cons:
- Focused more on listening than traditional surveys
- Might get a little difficult to use if you are used to form-based feedback tools
Qualtrics – Best for enterprises
Qualtrics is one of the most well-known names in the customer experience and management world, and it’s a top-tier QuestionPro competitor for enterprises. It is built for scale—helping large organizations collect, analyze, and act on feedback across every department. Whether it’s customer, employee, or brand experience, Qualtrics has a tool for it.
With advanced analytics, deep integrations, and powerful automation features, Qualtrics is ideal for teams that need to handle massive amounts of data and make strategic decisions from it. However, with great power comes a bit of complexity and a hefty price tag.
Pros:
- Enterprise-level features and scalability
- Advanced survey logic and custom workflows
- Comprehensive reporting and data analysis
- Excellent support and security standards
Cons:
- Difficult to use for new users
- Pricing can be very expensive for smaller businesses
Medallia – Best for real-time experience management
Medallia is all about capturing customer feedback in real time and using it to drive immediate action. If your business is focused on improving customer journeys as they happen and not after, then Medallia is a powerful QuestionPro alternative to consider. It’s particularly popular in industries like hospitality, retail, and financial services where responsiveness is considered vital.
Medallia uses AI and machine learning to identify trends and alert you when something needs attention. It has a mobile-friendly interface, role-based dashboards, and closed-loop feedback workflows, which makes it perfect for large teams.
Pros:
- Real-time alerts and CX insights
- Easy closed-loop feedback management
- Great for operationalizing feedback across teams
- Scales well across departments and global locations
Cons:
- Best suited for large organizations with bigger budgets
- Setup and customization may require support
Qualaroo – Best for in-product & contextual feedback
Qualaroo takes a smart approach to feedback by asking users questions directly within your app or website. It is a great alternative to QuestionPro if you want contextual insights—right when users are interacting with your product. Instead of emailing surveys, you can embed questions using “nudges” that feel natural and non-intrusive.
This platform is especially useful for product managers, UX researchers, and growth marketers who want quick, qualitative insights. In addition to that, you can target users based on behavior and even run A/B tests for different survey prompts.
Pros:
- In-app and on-site survey targeting
- Behavioral triggers and smart segmentation
- Clean UI and easy deployment
Cons:
- Not built for full-scale survey campaigns
- Limited question types compared to larger platforms
Wrapping up
Choosing the right QuestionPro alternative depends on your requirements. For instance, if you want to simplify feedback collection, there is piHappiness. If your priority is creating beautifully designed forms, there is Typeform
Tools like piHappiness and SurveySparrow offer a more user-friendly, modern approach, while platforms like Qualtrics and Medallia provide enterprise-level sophistication. If you are just starting out, something like Microsoft Forms or Delighted might do the job
There is no one-size-fits-all, but the good news is that these 10 alternatives cover a wide range of use cases and budgets. Take your time to test a few and see what clicks with your team and customers.
