Customer Experience Essential Metrics for Customer Experience: A Seven-Step ManualUnderstanding customers' needs, preferences, and experiences has become very crucial in this growing world. Focusing…Sujata KushwahaAugust 23, 2023
Customer Feedback Customer Feedback and Its Importance in Today’s BusinessesWith businesses today totally dependent on visitors, customer feedback has become the topmost priority to…Sujata KushwahaOctober 6, 2022
Customer Effort ScoreCustomer Experience SoftwareCustomer Feedback App What is a Customer Effort Score and Why You Should Measure itCustomer Effort Score or CES is a simple metric that is designed to evaluate and…Chanakya KyathamOctober 23, 2019
Customer Experience SoftwareCustomer FeedbackCustomer Feedback App How Real-time Customer Feedback Enhance Customer ExperienceIn the age of the digital world, customers have bountiful of available alternatives, when they…Chanakya KyathamJune 29, 2019
Customer FeedbackCustomer Feedback AppCustomer Loyalty How piHappiness will help brands to create long term Customer Loyalty?A successful business depends on two important criteria such as customer trust and loyalty. But…Chanakya KyathamJune 25, 2019
Customer Effort ScoreCustomer Feedback App Proven Tactics to Increase Your Customer Effort ScoreIn order to improve the interaction between businesses and clients, Customer Effort Score Software is used. It…Chanakya KyathamMay 30, 2019