Emotion: A Key to Measure Customer Loyalty and Customer Satisfaction Emotions play a key role…
Chanakya KyathamAugust 17, 2019
In the age of the digital world, customers have bountiful of available alternatives, when they…
Chanakya KyathamJune 29, 2019
According to 2021 Customer Experience Trends Report by Zendesk.com, about 50 percent of respondents are…
Chanakya KyathamMay 30, 2019
