A stream of bad reviews or customer churn can break any SaaS. If you are…
Sujata KushwahaNovember 22, 2022
NPS plays a pivotal role in understanding all there is to know about customer satisfaction…
Chanakya KyathamAugust 25, 2020
The Net Promoter Score of the NPS system has become a staple for various business…
Chanakya KyathamDecember 30, 2019
To improve your firm’s NPS (Net Promoter Score) you need to focus on detractors, at…
Chanakya KyathamDecember 24, 2019
The Net Promoter Score or NPS program has been a popular tool to measure customer…
Chanakya KyathamDecember 16, 2019
As we know, recent business ventures rely on the 'word of mouth' method through their…
Chanakya KyathamDecember 11, 2019
Anatomy of Promoters Versus Passives Versus Detractors In general, a Net Promoter Score (NPS) survey…
Chanakya KyathamJune 1, 2019
